![]() ![]() Make sure that you are connecting the hardware device to a USB 2.0 port.This is especially important for hardware devices that do not operate with an external power supply (see next section). Try connecting the NI hardware via a powered USB hub or directly to your computer.If possible, try a USB cable that meets the specifications required by NI devices, as explained in this article. Try out another USB cable, ensuring that the other USB cable is functioning correctly when connecting a different USB device.To find out whether the problem may relate to the hardware device itself, please perform the following connectivity tests: Verifying the USB Connection Mac OS X 10.10.5 (Yosemite) or later: Verify if an installed plug-in is causing issues recognizing the hardware as explained in this article.Please consult this article for more information on macOS compatibility. macOS 10.12 (Sierra) or later: Older NI devices are no longer supported in macOS 10.12 or later and may therefore fail to be recognized.The NIHardwareAgent or NIHostIntegrationAgent services are not running in the background.Troubleshooting the device driver and firmware.All specifications are subject to change without notice.This section is divided into the following chapters: Use of them does not imply any affiliation with or endorsement by them. USB 2.0 Port, 3 GB free disk space for MASCHINE ESSENTIALS (full MASCHINE software plus 1.6 GB MASCHINE Factory Selection), 1 GB free disk space for MASSIVE, MONARK and REAKTOR PRISMĪll product and company names are trademarks™ or registered® trademarks of their respective holders.mac0S 10.12 or macOS 10.13 (latest update), Intel Core i5, 4 GB RAM.Windows 10 (latest update, 64-bit), Intel Core i5 or equivalent CPU,4 GB RAM. ![]()
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